Frequently Asked Questions

CollectorStream is a sports card portfolio management platform that combines mock draft intelligence with AI-powered card scanning. We help collectors and investors make smarter decisions by tracking draft prospects before the market catches on.

Yes! CollectorStream is currently free to use. All core features including draft boards, card scanning, and portfolio tracking are available at no cost. We may introduce premium features in the future, but the free tier will always exist.

We cover all major sports: WNBA, NBA, NFL, MLB, and NHL. Our draft boards aggregate mock drafts from dozens of sources across all these sports.

Daily! We continuously aggregate new mock drafts from ESPN, The Athletic, Sports Illustrated, and other major sources. When draft season heats up, we update multiple times per day.

The Draft Gap is the difference between a player's rising draft stock and their current card market price. When a player moves up in mocks but their cards haven't increased yet, that's an opportunity. Our system automatically identifies these gaps.

Mock drafts are predictions, not guarantees. However, they're created by professional scouts and analysts with inside information. Historically, top-10 picks in major sports have a strong correlation between mock position and actual draft position. Use mocks as one input in your investment decisions, not the only input.

Point your phone camera at any sports card, and our AI instantly recognizes the player, year, set, brand, and card number. The technology uses advanced computer vision and is trained on millions of sports cards from the 1950s to present.

We recognize all major brands: Panini, Topps, Upper Deck, Bowman, Prizm, Donruss, Fleer, Score, and many more. If it's a mainstream sports card from 1950-2026, we can likely identify it.

Yes! Every card in your portfolio shows real-time market value, purchase price, profit/loss, and historical price trends. You'll see exactly how your investment is performing.

Absolutely. Your collection is private and only visible to you. We never share your collection data with other users or third parties.

We aggregate market data from eBay sold listings, PWCC Marketplace, COMC, and other major marketplaces. Prices represent the average recent selling price for each card in similar condition.

No. Card prices fluctuate constantly based on player performance, market sentiment, and supply/demand. We provide estimates based on recent sales data, but actual prices may vary. Always verify current market prices before buying or selling.

We collect your email address for login, card images you scan, and collection data you add. We do NOT sell your data, use it for advertising, or track you across other websites. See our Privacy Policy for details.

Yes. Go to Profile > Settings > Delete Account. All your data will be permanently deleted within 30 days. You can also email support@collectorstream.com to request deletion.

Yes. We use industry-standard encryption for all data in transit and at rest. Your password is hashed and never stored in plain text. We undergo regular security audits.

Yes! Search for "CollectorStream" in the App Store or download at apps.apple.com.

Not yet, but it's coming soon! Sign up at collectorstream.com and we'll notify you when Android launches.

Email us at support@collectorstream.com or use the contact form. We typically respond within 24 hours.

Absolutely! We love feedback. Use our feedback form or email support@collectorstream.com with your ideas.